Equip your service professionals with the tools and information they need to become efficient, mobile centers of operation.
Our solution establishes a business life-line that integrates field transactions into the back office. This reduces errors and eliminates lost information. It’s like having your technicians in the office and in the field at the same time.
Now your technicians can:
- Acknowledge work orders in real-time
- Alert the dispatcher to delays or errors
- Print invoices and capture signatures
- Use a bar code reader to manage parts inventory
- Know the parts inventory status in real-time
- Flag the client for follow-up
Now your dispatcher can:
- View technician status in real-time
- Perform schedule changes in real-time
- Conduct technician data and work order searches